Play responsibly

GOOD TO KNOW & DEFINITION

• I am concerned about a relative's gambling behaviour. What can I do about it?
• What can I do if I think I have a gambling problem?

RESPONSIBLE GAMING TOOLS

• Why can't I play despite being signed-in?
• What is a cool-off and how does it work?
• Can I change my loss limit at any time?
• What is a gambling limit and how does it work?

EXCLUSION AND LIFTING OF THE EXCLUSION

• How may I appeal my gambling ban?
• How to request a voluntary gambling ban?