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GOOD TO KNOW & DEFINITION
I am concerned about a relative's gambling behaviour. What can I do about it?
What can I do if I think I have a gambling problem?
RESPONSIBLE GAMING TOOLS
Why can't I play despite being signed-in?
What is a cool-off and how does it work?
Can I change my loss limit at any time?
What is a gambling limit and how does it work?
EXCLUSION AND LIFTING OF THE EXCLUSION
How may I appeal my gambling ban?
How to request a voluntary gambling ban?